bdkk App Privacy Policy

Effective date: June 2026

Inactive accounts are archived after 90 days and the data protection rules remain the same, and your rights remain intact.

• Core privacy rules

  bdkk App only keeps necessary information; login, device and support history are viewed separately

• Data protection

  Sensitive data is encrypted during account checks, problem resolution and security verification with limited access

• Cookies usage

  Cookies retain sessions, remember language, and speed up loading; you can adjust settings in your browser if needed.

City-based users generally want fast sign-ins, so bdkk Login asks for less information during setup.

Which accounts are archived in the bdkk App

Accounts that are inactive for 90 days go to the archive list; the same rule applies to users in Dhaka, Chattogram, and Sylhet.

Archive does not mean deletion; your profile, preferences and login history remain protected in a separate layer, for easier verification later.

How inactivity is calculated

Time is counted from last login, last notification or last help request; if there is no activity within 90 days, archiving is triggered

Small top-ups in bKash, Nagad, Rocket may count as activity, but if you only view payments and do not start a game, timer won't change.

Brief rules

• Timer refreshes on login
• Support tickets are recorded even after submission
• Active only when the app is open

Archive process and bdkk Register

Two notices are sent before archive: notification, email and in-app messages; warnings are shown in all three places.

Accounts registered with bdkk have name, contact and device information in a separate security layer; later, if verification is required, the support team matches the records.

How to reactivate

An archived account can be reopened in 3 steps: phone number verification, last password, and security code

Many in Dhaka log in at night, so verification steps are kept short; on some cases, logging in from old devices can quickly match.

Steps to reactivate

• Open the bdkk App and sign in
• Enter verification
• Reactivate your profile

Permanent deletion and user rights

If you wish, you can request permanent deletion; however financial verification, fraud prevention, and legal logs may remain for a specified period.

Users have the right to request data copies, correct incorrect information, and control cookies; bdkk Support normally responds within 7 business days.

Contact and support

If you have questions about privacy, cookies, or archives, write on the contact page; checks related to bKash, Nagad, Rocket can also be clarified there.

The bottom line is simple: your data is under your control in the bdkk App; if needed, use the bdkk APK to review the policy again.